The Native Smart Door Lock Pro from Urban Company (formerly UrbanClap) delivers modern security with up to six unlocking methods including fingerprint, PIN, RFID, UC app (Bluetooth/Wi‑Fi), BellLink (doorbell-integrated unlock), and mechanical key backup. It features an integrated 1080p camera module, activity logs, tamper alerts, and free professional installation along with a 3‑year warranty—designed to suit Indian homes with wooden doors.
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🔧 Key Features & Technical Specs
- Unlock Methods: Fingerprint, touchscreen PIN (anti-peep), UC App (Wi‑Fi/BLE), BellLink (doorbell-triggered unlock), RFID card, mechanical key
- Camera & Logs: Built-in 1080p camera captures and logs visitor images; tamper alerts after failed attempts
- Security Bolts: Four to five high-strength bolts secure the door firmly
- Power & Backup: Operates on AA batteries (typically lasting 6–8 months); emergency micro-USB port and key override included
- Warranty & Installation: Free Urban Company installation in most major cities; 3-year manufacturer warranty included
- App Support: Manage access, send remote PIN or OTP codes, view event history, receive alerts via the Native app
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👤 Real-User Experience & Feedback
đź—Ł Customer Praise
- Elegant design in Cosmic Blue or Space Grey with a robust, premium matte finish
- Installation service by UC professionals is prompt (often next-day) and well-guided
- Fingerprint unlocking is fast and accurate, handling up to 100 enrollments reliably
- Doorbell camera (BellLink) is a standout feature—shows visitor image and allows remote unlock directly through the app
- UC App is user-friendly, supports user profiles, access logs, OTP sharing, and remote unlocking
⚠️ Areas of Concern
- Battery life: AA battery power typically depletes in 6–8 months; recurring cost noted
- Installation time: Can take 2–4 hours, may require clearing time from household schedule
- Mixed after-sales reviews: Some Redditors report delayed support or service inconsistency post-installation
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🔍 Reddit Insights
From Reddit discussions:
- Users highlight BellLink and app-based remote unlock as rare features under â‚ą15K
- One shared: “It’s such a relief not having to carry keys… can see who’s at the door and unlock from my office.”
- Others caution about service reliability, describing customer support challenges and delivery delays in some cases
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⚖️ Pros & Cons Summary
âś… Pros
- Six reliable unlock methods including integrated bell camera
- Remote access and OTP sharing via app
- Free professional installation and extensive warranty
- Tamper alerts, activity tracking, and strong deadbolt lock system
- Clean aesthetics and modern finishes
⚠️ Cons
- Batteries need replacement every few months
- App and camera may lag slightly at times
- Longer installation window; may not be ideal for smaller rooms
- After-sales support quality varies by location
🧠Who Should Consider Native Lock Pro?
Ideal For:
- Homeowners valuing keyless entry and remote visitor management
- Users who prefer integrated doorbell camera and OTP sharing
- Families wanting hassle-free UC-managed installation and extended warranty coverage
Less Suitable If:
- You want low-maintenance power (no AA battery upkeep)
- You need immediate service wherever you live (support varies)
- Your door is not wooden or has unconventional fitting requirements
đź“Š Quick Feature Comparison
| Feature | Urban Company Native Pro Smart Lock |
|---|---|
| Unlock Options | 6 modes incl. BellLink & Wi‑Fi App |
| Doorbell / Camera Integration | Yes, real-time camera unlock |
| Battery & Backup | AA batteries, USB port, key override |
| Installation & Warranty | Free UC install, 3‑year warranty |
| Activity Logging & Alerts | App-based logs and tamper alert |
| Known Limitations | Battery cost, service inconsistencies |
đź‘‘ Final Verdict
For a price range around â‚ą14K–₹17K, the Native Smart Door Lock Pro by Urban Company blends premium features like six unlocking methods, built-in camera with bell integration, remote control, and pro-managed installation into a compelling offering. It’s an ideal upgrade for modern Indian homes looking to move beyond traditional locks into smarter, more secure access without the technical hassle.
Just be prepared for occasional battery replacements, and check your local UC service efficiency if you’re outside metro areas. If you’d like help comparing this lock against similar smart lock models from brands like Qubo or Lavna, I’d be happy to help!
âť“ FAQs
Q1: How many unlock methods supported?
Six: fingerprint, PIN, RFID card, UC App (Wi‑Fi/BLE), BellLink camera-based unlock, mechanical key.
Q2: Is installation free?
Yes—Urban Company offers free in-home installation in most major Indian cities.
Q3: How long do batteries last?
Typically 6–8 months; low-battery alerts and micro‑USB port extend emergency access.
Q4: Does it include camera and doorbell support?
Yes—BellLink captures visitor images and enables remote unlock directly via the UC app.
Q5: How reliable is after-sales support?
Generally responsive for warranty and installation service; though some users report delays or inconsistent support beyond initial service.
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